Common questions
Useful answers before you book
If your job is unusual, send photos and ask. Clear information is better than assumptions.
Planning a collection or garden job
Use these answers to prepare the details the team will need. For unusual items or access, send photos before booking.
What services do you provide?
The service directory covers residential, commercial and construction waste, plus garden clearance and gardening work across London.
What kind of rubbish can you collect?
Many kinds of non-hazardous rubbish can be collected. Send photos before booking so the team can confirm what is accepted and identify any specialist charges.
How is a quote prepared?
Quotes use the amount and type of material, access, labour and any specialist disposal requirements. The final scope and price should be agreed before work starts.
Would a skip be easier?
A collection service includes loading and avoids leaving a skip at the property. The best option depends on volume, access, timing and how long the waste will be present.
What happens to collected material?
Suitable material may be reused, donated or recycled where possible. The exact handling and licence details will be published after client verification.
Can you collect at short notice?
Send the preferred date with your enquiry. Availability and any same-day option will be confirmed directly rather than guaranteed on the website.
Do I need to be at the property?
Not always. The team will need safe access, clear instructions, an agreed scope and an agreed payment arrangement before starting.
Do I need to provide tools for garden work?
The team normally plans the tools needed for the agreed job. Mention access, power or other site restrictions when requesting a quote.
Request a clear, no-obligation quote
Tell us what needs doing, where you are and any access details. We will confirm the next steps.